FastMail.FM features

We've tried to summarise all the main features of FastMail.FM with links to additional detailed information.

Note that not all service levels have access to all features. We recommend you check the pricing table to see if particular feature is available at the service level you're looking at.

Access

  • Webmail - powerful custom web interface for accessing all features (see below for more details)
  • IMAP/POP - access email with email software (eg. Outlook Express, Thunderbird, etc)
  • SMTP - send email from email software
  • LDAP - access address book from email software
  • WAP - access email from mobile phone at http://wap.fastmail.fm
  • FTP/DAV - access files with Windows Explorer, Mac Finder, etc
  • XMPP/Jabber - access instant messaging with an IM client
  • SSL - all the above protocols include SSL support for secure access to the corresponding service
  • Publish files to personal websites, eg http://yourname.fastmail.fm or http://yourdomain.com
  • Publish files as instant photo galleries (example)
  • Send SMS's from the web interface or SMTP

Receiving email

Spam filtering

  • Advanced broad spectrum spam filter
  • Automatic address enumeration detection stops botnets attempting dictionary harvest attacks
  • Automatic spambot signature detection blocks many botnets before they can even send spam
  • Smart greylisting to slow/stop botnets sending spam, but not delay legitimate email
  • Only one high quality DNSBL with effecively 0% false positives - xbl.spamhaus.org (xbl is a subset of zen)
  • Smart backscatter protection
  • Smart forwarding host detection to parse trace headers to true message source IP address
  • Static content analysis to detect common spam forms
  • URL analysis to detect links to spam sites
  • Razor2 and DCC real-time spam content detection networks
  • Per-user trainable bayes databases to optimise the spam filter
  • Specify folders as "learn spam" or "learn non-spam" so you can train your person bayes database even when using an IMAP client

Virus filtering

  • Our spambot detection and filtering means that >90% of virus threats never even enter our system in the first place
  • ClamAV virus filtering
  • Fastest response time of all anti-virus vendors to new threats
  • Best email gateway anti-virus software. Don't fall for the claims of anti-virus software vendors. They specialise in anti-virus software running on Windows machines, not in detecting viruses in emails which ClamAV does better than any of the commercial products.

Address book

  • All common fields and extensible features
  • Multiple email addresses, phone numbers, IM contacts, web pages, etc
  • Multiple physical locations/addresses
  • Additional custom fields specifiable
  • Multiple groups specifiable
  • Import from many formats - Outlook CSV, Outlook Express CSV, vCard (Pine/OS X Mail export), LDIF (Mozilla/NS7/NS6/NS4 export), generic CSV
  • Smart merge on upload avoids creation of duplicate entries
  • Export to many formats - Outlook CSV, Outlook Express CSV, vCard 2.1, vCard 3.0, LDIF
  • Smart quicklist remembers most commonly used addresses

Web interface

  • No graphics, compressed, fast loading web pages
  • Optimised to allow multiple actions with minimal clicks
  • Extensive keyboard shortcuts for power users
  • Multiple sending personalities, send as if from your work/isp account
  • Support for "hidden" and "hidden when no-unread mail" folders
  • Arbitrary control over the ordering of folders in the web interface
  • Smart preview of email content on the mailbox screen can be changed on a per-folder basis
  • Notepad for storing quickly needed information securely onlines

Other features

  • Specify auto-purging on folders to delete messages older than a user specifyable number of days
  • Allow or suppress duplicate deliveries on a per-folder basis

Business features

  • 3 business account types to suit each users usage
    • Basic - 250M email, 2M files (eg documents)
    • Standard - 1.5G email, 100M files (eg documents)
    • Professional - 15G email, 6G files (eg documents)
    • Enterprise - 150G email, 60G files (eg documents)
  • Mix any number and type of accounts
  • Pre-buy accounts to reduce billing events, or just buy as you need
  • Manage multiple accounts from one control panel area
  • Setup one or multiple administrator accounts
  • Administrators can perform administration actions without leaving their own accounts
  • Administrators can create accounts, delete accounts, change service levels of accounts
  • Administrators can look into and change settings of accounts (unless account marked as private)
  • Create accounts in any of our domains or your own domain(s)
  • Global shared address book
  • Share email folders between users
  • Share file storage folders between users
  • Enable email archiving to create an archive of all sent/received email for a user
  • Documentation is coming soon. For questions, please email sales@fastmail.fm

Family features

  • 3 family account types to suit each users usage
    • Lite - 200M email, 6M files (eg photo galleries)
    • Everyday - 800M email, 600M files (eg photo galleries)
    • Superior - 8G email, 6G files (eg photo galleries)
  • Mix any number and type of accounts
  • Pre-buy accounts to reduce billing events, or just buy as you need
  • Manage multiple accounts from one control panel area
  • Setup one or multiple administrator accounts
  • Administrators can perform administration actions without leaving their own accounts
  • Administrators can create accounts, delete accounts, change service levels of accounts
  • Administrators can look into and change settings of accounts (unless account marked as private)
  • Create accounts in any of our domains or your own domain(s)
  • Global shared address book
  • Share email folders between users
  • Share file storage folders between users
  • Documentation is coming soon. For questions, please email sales@fastmail.fm

Reliability

  • High quality IBM servers and RAID storage in secure facility
  • All email, files and services replicated between multiple machines and backed up nightly
  • All emails and files checksummed and integrity checked
  • Every system and every service checked every 2 minutes
  • See our detailed description for more reliability information